Privacy Policy & SMS Terms

ValleyCleanup respects your privacy. If you contact us through our website or quote request form, we may collect information such as your name, phone number, service address or nearest cross streets, and details about your requested job.

We use your information to respond to quote requests, provide pricing, schedule services, and communicate about your requested work.

SMS Terms of Service

By opting in to SMS messages from ValleyCleanup, you agree to receive text messages for customer support, service updates, scheduling, quote-related communication, and other communications related to your request or account.

• You can cancel the SMS service at any time. Just text STOP. After you send the SMS message "STOP" to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time and we will start sending SMS messages to you again.
• If you are experiencing issues with the messaging program, you can reply with the keyword HELP for more assistance.
• Carriers are not liable for delayed or undelivered messages.
• Message and data rates may apply for any messages sent to you from us and to us from you. Message frequency varies. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.

Privacy Policy

ValleyCleanup does not share mobile numbers, text messaging originator opt-in data, or consent with any third parties or affiliates for marketing or promotional purposes.

Mobile information may be shared only with subcontractors and service providers that support the delivery of SMS services, such as messaging platforms, telecommunications providers, or customer support vendors. This information is used solely to provide and operate the messaging service.

All other use case categories exclude text messaging originator opt-in data and consent. This information will not be shared with any third parties.

Information Sharing

We do not sell your personal information. We may share limited information with service providers only as needed to operate our business, such as email, messaging, hosting, or website platforms.

Contact

If you have questions about this policy, contact ValleyCleanup through the contact information listed on our website.